Don’t miss out on the competitive edge that comes with e-commerce capabilities! GreatAmerica and B2BToolbox have joined forces to offer a digital finance portal, providing a fully digital experience for consumers preferring to purchase your office technology solutions online.
With this integration you can:
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Reach out to integrations@greatamerica.com, or contact Caleb Huard at chuard@theB2BToolbox.com.
B2BToolbox uses the GreatAmerica InteGREAT API’s. Our APIs allow software providers like B2BToolbox to collaborate in creating solutions that best serve our mutual customers within the rapidly evolving imaging and office technology channels.
GreatAmerica will immediately receive the application and our credit analysts will begin evaluation to deliver a credit decision. You will be notified of a new application within the B2BToolbox portal once the lessee hits submit.
No, the approval process with GreatAmerica will stay the same. If applications need to be discussed further in order to reach a decision, our team will reach out personally via phone or email to gather any needed additional information. Upon approval, you will receive an approval letter, just as you do now.
Offering your customers a variety of purchasing options shows flexibility and aligns with the preferences of modern consumers. An e-commerce approach can help build relationships with customers in new ways and enhance your profitability by bundling products and services together. It also offers you a competitive edge, as many technology solution providers do not offer e-commerce.
B2BToolbox utilizes the GreatAmerica API’s, which requires a two-step authentication process. This includes keys that are specific to you, and B2BToolbox, which means it cannot be manipulated. In addition, our credit analysts have a series of procedures in place to confirm the lessee's authenticity to help protect you and your customers' data.
Yes, and we encourage you to do so. We will work with B2BToolbox, who will establish the test site and grant you access where you can explore and enter as many test applications as you would like.
Yes. The B2BToolbox digital finance portal allows for customer specific pricing based on the quoting functionality. Since anyone can access the website, the pricing they see would be standard.
For existing customers, other variables enter the equation. Do they have an existing contract that has a residual value that must be bought out? Are there additional monthly minimum pages that can be included? Is there a software license or additional hardware the customer needs? Are you in a competitive situation and, therefore, need to lower your prices?
These variables are where the quote functionality excels. Reps can use the approved product bundles as a jumping-off point. The bundles are easily customized as needed on a customer-by-customer basis.
B2BToolbox is a proponent of unlimited printing in the digital workflow because the program mirrors technology agreements they work with every day, like mobile phone contracts, or software subscriptions. There is website functionality that asks a customer a few questions to help identify the right unlimited bundle for them.
Typically, customers that offer unlimited programs have “abuse clauses” in their contract that mitigate issues where customers would take advantage of these programs. The team at B2BToolbox has seen the few that abuse page volumes are far outnumbered by the customers that pay for the convenience of a consistent monthly price and tend to print less than the calculated averages.
Some OEMs will give you the ability to sell printer and service contracts outside of your territory. Failing that, B2BToolbox has technology that can define service territories to a range of ZIP codes.
Ultimately, when the customer signs the agreement, both the customer, and Great America must countersign for it to be binding. If you receive a contract you don’t want to fulfill, that is under your control.
B2BToolbox integrates with many CRMs like HubSpot, for instance. They have the ability to integrate with any others that can interface with their API. Please reach out to B2BToolbox to discuss the current systems and how they can accommodate.
B2BToolbox suggests planning for 60 days. Connecting your GreatAmerica details with B2BToolbox is straightforward. However, it also depends on the time it takes the office technology provider to define bundles and pricing, as well as how elaborate they wish the front-end customer experience to be. These factors will impact the ultimate implementation timeline from start to finish.
100% control. If you can dream up a SKU or bundle, B2BToolbox can put it online.
Yes. Though this functionality does not exist as of today, they are actively working on this enhancement.
Most contract print providers today see a future in financing other technologies. When you think about it office print is more complex than many other technology offerings because of the variations in pages or add-on hardware and software. If the product has a SKU, and GreatAmerica will finance it, B2BToolbox will be able to support it.
B2BToolbox was built to help technology resellers grow their business and create stronger customer relationships. They help technology resellers succeed in the B2B space by strengthening their digital business using the power of e-commerce combined with advanced software and digital tools.
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