Updated 12/21/2022. Originally published 1/16/2020. Have you heard the phrase: "Nobody likes surprises?"
Updated 12/15/2022. Originally published 2/25/2021. What is Hardware as a Service (HaaS)? Hardware as a Service – or HaaS – is a proven business model for MSPs and Technology Solution Providers and an important piece to a complete As-A-Service model. It is a simple concept. You sell a total solution to your customer. They get the hardware, software, installation, training, consulting and, of course, it all comes fully managed in a single monthly payment. Many times, Managed Service Providers buy and own the hardware, and rent it to the client along with their Service Level Agreement (SLA), which the MSP bills and collects monthly. This model gives Solution Providers the ability to increase margins on hardware and service, standardize their customer base, and improve recurring revenue. HaaS also has the unique ability to cripple the cash flow of a Managed Service Provider if not well-managed.
Monthly payment options are continuing to become utilized by all our favorite companies like Amazon, Apple, Microsoft, and so should you! This blog is a re-cap of a webinar led by Taylor McDonough, Vendor Relationship Manager with Connected Technologies Group at GreatAmerica Financial Services. If you missed the webinar, we have you covered:
Updated 11/8/2022. Originally Posted 10/7/2021. The pandemic revolutionized our world’s technology expectations and there are countless things you can do online today that you couldn’t do three years ago. Online purchasing offers instant access outside typical business hours which is undoubtedly convenient. This isn’t going away, so being prepared to address your customers’ needs is paramount. It can’t be denied that consumer buying habits have evolved and bled into the business world and we must adapt to respond to these technological advancements.
Lee Rozeboom, Vice President and Managing Director of Sales at Great America, and Peter Kujawa, Vice President of Service Leadership, a ConnectWise solution, recently hosted the second webinar of a two-part series covering best practices for MSPs. This webinar specifically focused on how you can work with financial technology providers to maintain best practices for recruiting and retention to maintain profitability.
I’d like to share a story with you about mining. The mines are in Gauteng Province, near the Bushveld Complex in South Africa. They are beyond massive: So much of the Earth has been pulled from their depths that the landscape has changed. Where before there were flat, scrubby plains, today, strange, flat-topped mountains now rise. This is terraforming at its best.
Updated 10/5/2022. Originally published 1/21/2020 If you ask anyone in the workforce today - in the imaging industry or otherwise - they will likely agree one of the high points of friction related to their job is working in multiple systems. Bouncing from program to program not only creates user-fatigue, but it is inefficient and leaves opportunity for distraction and error. In recent years, our solution provider customers have acknowledged this as a major obstacle when it comes to reaching their business objectives. That’s why they are finding it increasingly valuable to invest in solutions that streamline and automate their processes. GreatAmerica solution provider customers who use an industry customer relationship management (CRM) software called Sherpa CRM by White Cup can realize significant time savings through integrations that reduce the number of programs they must utilize throughout the sales and credit-approval process. Today, we are going to answer some of the most common questions around these integrations with Sherpa CRM. Let’s dive in.
Are your customers unwilling to give up their ancient technology? Do they fear upgrading because they don't understand the negative impact it can have on their business? Have you explained how lease purchase financing can help them get the technology or equipment they need for their business while maintaining cash flow?
Lee Rozeboom, Vice President and Managing Director of Sales at Great America, and Peter Kujawa, Vice President of Service Leadership, a ConnectWise solution hosted a webinar recently discussing how to overcome pressures in the current MSP world by implementing some best practices.
Updated 9/8/2022. Originally published 8/26/2022. The value of As-A-Service has been increasing over the years and the pandemic only escalated it. In 2021, the global As-A-Service market was valued at $198.6 billion, and it’s predicted to reach $624.1 billion by 2027 according to data from a market research company called the Imarc group. Organizations are increasingly using As-A-Service to take more control over their IT and its costs.
Do you love numbers and spreadsheets? Eager to play a part in helping a company’s bottom line? Become part of the Tax Team at GreatAmerica!
