Updated 11/14/2024. Originally published 2/4/2021. Billing and invoicing can be a long, tedious process, often with manual steps required to ensure accuracy. So many pieces and parts create an opportunity for errors that throw off your processes. Delays and billing mistakes can also lead to your customers loosing trust in you as their provider. It's frustrating for you and it's frustrating for your customers.
Welcome to GreatConversations, a podcast about leadership and life from GreatAmerica Financial Services. Mitch Leahy, Vice President and General Manager for our office Equipment Group hosts our NextWave series of talks with thought leaders and innovators from across the business world. On today’s episode of GreatConversations, Mitch hosts Tyler Grigsby, President at Fisher’s Technology from Boise, Idaho. Ty shares his unique story of starting out as Fisher’s customer to currently serving as their President. They dive into Ty’s history with finance and accounting, but also discusses his development into the leadership role he holds today. Ty shares tough lessons he has learned throughout his career and provides insights on how working hard has got him to where he is today. Listen to full podcast or read the abbreviated interview below!
Updated 10/30/2024. Originally published 10/16/2020. When your customers are ready to commit to a purchase, the last thing you want is to slow down the momentum with cumbersome processes. Today’s consumer is demanding quick answers and seamless digital experiences. It’s crucial you incorporate the right tools and technology into your sales process to make transactions effortless for your customer. Today, we’ll show you several examples of how you can use two tools, SnappShot® and Doc-ease®, to increase efficiency and ease of use as you work through three stages of closing your sale: Calculating the quote, submitting the credit application, and getting the final signature.
Welcome to GreatConversations, a podcast about leadership and life from GreatAmerica Financial Services. Mitch Leahy, VP and General Manager for our office Equipment Group, hosts our series of talks with thought leaders and innovators from across the business world. On today’s episode of GreatConversations, Mitch hosts Jenna (Stramaglio) Miner, Channel Development Manager at ConnectWise, and daughter of industry icon, Mike Stramaglio. Jenna talks about growing up in the business and becoming entrenched in the industry for over two decades. She shares some of the lessons she’s learned when it comes to developing her confidence and overcoming anxiety around public speaking and offers her perspective on “the changing of the guard,” as legacy leaders begin passing the baton to the next wave of Gen X and Millennial leaders.
Picture this: You presented your customer a convenient monthly payment on your total solution, and now they are ready to move forward. What’s next? It is time to present the lease agreement for review and signature. Often, when a legal document is presented for signature, it can often feel overwhelming – words and unfamiliar terminology cover the page and the entire experience may feel lackluster or dare we say it – slimy. We do not want the above scenario to be your customer’s reality. So what does that process look like when working with GreatAmerica? Today, we'll walk you through the next steps and describe in detail, what your customer can expect when you decide to offer financing through GreatAmerica.
Updated on 9/25/2024 Originally published 7/23/2020. You want to grow your business, maintain positive cash flow, and have lasting relationships with your customers. Today these objectives have become more challenging, as businesses run ‘lean and mean’ on resources. In times of economic uncertainty, strong and secure cash flow in the form of contracted recurring revenue can provide some stability and assurance that payments will continue to flow into the business. Bundling can help you do just that! Offering a bundled payment and delivering a true single invoice solution to your customers creates a better customer experience and stronger relationships. It can also help to increase your bottom line, grow your enterprise value, and secure future cash flow and revenue streams.
Updated 9/19/2024. Originally published 11/25/2018. Hardware as a Service (HaaS) vs. Hardware as a Rental® (HaaR®) vs. Lease We like to say that the GreatAmerica Hardware as a Rental® (or HaaR®) solution combines the best attributes of Hardware as a Service (or HaaS) and leasing. Managed Service Providers (MSPs) and Solution Providers are able to present their clients with an all-inclusive monthly subscription payment, without hurting their cash flow. At its core, HaaR® is an equipment rental agreement with HaaS-like features.
Welcome to GreatConversations, a podcast about leadership and life from GreatAmerica Financial Services. Mitch Leahy, Vice President and General Manager for our office Equipment Group hosts our first series of talks with thought leaders and innovators from across the business world. On today’s episode of GreatConversations, Mitch hosts Brantly Fowler, Co-President of ZENO Office Solutions out of West Texas. Brantly shares his journey, from working in the ZENO warehouse doing odd jobs as a kid, to being the Co-President. We learn how Brantly created his “V-Formation” of people in his life, how he gives 100% to all things with his “no excuses” mentality, and how he carries that over into a professional career to create humility, commitment, and ownership in his work. Listen to full podcast or read the abbreviated interview below!
Welcome to GreatConversations, a podcast about leadership and life from GreatAmerica Financial Services. Mitch Leahy, VP and General Manager for our Office Equipment Group hosts our NextWave Series of talks with thought leaders and innovators from across the business world. On today’s episode of GreatConversations, Mitch hosts Ashley Carnes, Chief Strategy Officer at Impact Networking—one of the fastest-growing managed services providers in the nation. Ashley’s passion for lifelong learning and servant leadership earned her recognition as a 2024 Young Influencer by The Cannata Report. She shares her unexpected journey from an entry-level sales rep to leadership, emphasizing the role strong mentors had on her development and how motherhood helped shaped her empathetic and curious approach to leadership. Listen to full podcast or read the abbreviated interview below!
Welcome to GreatConversations, a podcast about leadership and life from GreatAmerica Financial Services. Mitch Leahy, VP and General Manager for our Office Equipment Group hosts our NextWave Series of talks with thought leaders and innovators from across the business world. Today Mitch hosts Casey Lowery, President at Applied Innovation, a family-owned and run office technology provider offering technology, imaging, and automation solutions with locations in Michigan, Indiana, Ohio, and Florida. Applied Innovation’s legacy goes back more than three decades, and Casey grew up observing and learning from his dad, John Lowery. As a young kid, he always looked up to his dad and knew early on he wanted to follow in his footsteps. Casey shares his perspective growing up the young child of a business owner and paints the picture of what it was like in the early days growing up in a family business. He shares what he’s learned throughout life and leadership that’s shaped the way he approaches things today in his current role as President at Applied Innovation and talks about what it’s been like to lean into the ownership seat with the goal of staying family owned. Listen to full podcast, or read the abbreviated interview below!
Updated 1/30/2025. Originally published 2/17/2023. Time is a valuable commodity, so if you’re spending it in the wrong places, things can quickly become misaligned. Now more than ever, we are challenged to adjust our processes and use our time and other resources even more wisely. Businesses are learning to rely on tools and technologies that help streamline and automate their processes for greater efficiencies and better outcomes.
Updated 6/25/2024. Originally published 9/11/2020. Time is a valuable commodity. It equates to so many things to so many people – money, accomplishment, job satisfaction, etc., so if you’re spending it in the wrong places or on the wrong things, it’s easy to see how quickly things can become misaligned. In today's competitive landscape, we’ve all been challenged to adjust our processes and use our time and other resources more wisely.
