Updated 11/14/2024. Originally published 2/4/2021. Billing and invoicing can be a long, tedious process, often with manual steps required to ensure accuracy. So many pieces and parts create an opportunity for errors that throw off your processes. Delays and billing mistakes can also lead to your customers loosing trust in you as their provider. It's frustrating for you and it's frustrating for your customers.
Updated 7/25/2024. Originally posted 12/8/2022. There’s nothing worse than billing processes that involve wasteful double-entry and time-consuming methods of billing for usage. Whether you are an office equipment dealer selling copiers on cost-per-copy finance agreements, or a managed service provider needing to easily bill and invoice for an ever-changing array of software, hardware, and as-a-service solutions, the administrative process you follow has a large impact on your bottom line, be it positive or negative. For well over a decade, GreatAmerica Financial Services has built and expanded upon our comprehensive billing infrastructure to support solution providers selling a wide range of technology and as-a-service offerings. We’ve been deliberate in developing integrations with leading ERP software providers serving the imaging and technology channels. This blog will hone in on three specific integrations with ECI e-automate®, ConnectWise, and CEO Juice.
Updated 1/30/2025. Originally published 2/17/2023. Time is a valuable commodity, so if you’re spending it in the wrong places, things can quickly become misaligned. Now more than ever, we are challenged to adjust our processes and use our time and other resources even more wisely. Businesses are learning to rely on tools and technologies that help streamline and automate their processes for greater efficiencies and better outcomes.
Updated 6/25/2024. Originally published 9/11/2020. Time is a valuable commodity. It equates to so many things to so many people – money, accomplishment, job satisfaction, etc., so if you’re spending it in the wrong places or on the wrong things, it’s easy to see how quickly things can become misaligned. In today's competitive landscape, we’ve all been challenged to adjust our processes and use our time and other resources more wisely.
Digital signatures have become an integral part of business. They offer quick, safe, and easy solutions to get contracts signed wherever your customers are. It is time for your business to adapt to the technology of today, displaying your ability to meet customers’ needs and differentiate your business.
Over the past 20-25 years, technology has gone from helpful to critical. Technology is saving money, saving lives, and has become such an essential element of our day-to-day, we can hardly imagine a world without it.
Updated 1/5/2023. Originally published 5/29/20. Even during a booming economy there are so many obstacles businesses must overcome, but during windows of economic uncertainty, we are especially reminded of the importance of running an operationally efficient business. It's important to be proactive in periodically evaluating processes within your business to understand what is and isn’t working. Think about each step in your team’s workflow and ask yourself which of those steps can be automated. How much time you could save? If you’re running thin on resources and exploring how you can do more with less, technology integrations are a great place to start.
It is important to understand how the equipment we put into the field drives profitability, both within an MSP and for clients. In terms of clients, it is relatively simple. If we place the right equipment in the field, our clients will have less downtime and be able to focus on engaging in productive activities. In most cases, the savings from reduced downtime more than offsets the cost of the upgrades. In determining the benefits to the MSP it’s more layered. That said, the reduced amount of reactive work drives the benefits to both the MSP and the client.
It May Be Time to Invest In Employee Retention Efforts Hiring will always be part of a successful business strategy. Many business owners we talk with indicate they have a need to fill positions on their team and many feel they don’t have time to devote to it or lament it’s taking too much of their time. As a hiring manager you only have so many hours in a day; making the best use of your time is key.
