In our second Service Leadership Webinar of 2024, industry experts, Mitch Leahy, VP and General Manager at GreatAmerica Financial Services, Peter Kujawa, VP and General Manager of Service Leadership, Inc, and Dave Clark, VP of Strategic Sales at AIS, covered the critical strategies that Managed Service Providers (MSPs) need to elevate their game. Whether you joined us live or are catching up now, we’re excited to share the highlights with you in this blog.
Updated 11/14/2024. Originally published 2/4/2021. Billing and invoicing can be a long, tedious process, often with manual steps required to ensure accuracy. So many pieces and parts create an opportunity for errors that throw off your processes. Delays and billing mistakes can also lead to your customers loosing trust in you as their provider. It's frustrating for you and it's frustrating for your customers.
The world is moving at a faster pace every day, and making informed financial decisions is key to staying ahead of the game. For corporate-level executives, understanding the advantages of financing can be a game-changer.
Picture this: You presented your customer a convenient monthly payment on your total solution, and now they are ready to move forward. What’s next? It is time to present the lease agreement for review and signature. Often, when a legal document is presented for signature, it can often feel overwhelming – words and unfamiliar terminology cover the page and the entire experience may feel lackluster or dare we say it – slimy. We do not want the above scenario to be your customer’s reality. So what does that process look like when working with GreatAmerica? Today, we'll walk you through the next steps and describe in detail, what your customer can expect when you decide to offer financing through GreatAmerica.
Updated 9/19/2024. Originally published 11/25/2018. Hardware as a Service (HaaS) vs. Hardware as a Rental® (HaaR®) vs. Lease We like to say that the GreatAmerica Hardware as a Rental® (or HaaR®) solution combines the best attributes of Hardware as a Service (or HaaS) and leasing. Managed Service Providers (MSPs) and Solution Providers are able to present their clients with an all-inclusive monthly subscription payment, without hurting their cash flow. At its core, HaaR® is an equipment rental agreement with HaaS-like features.
Updated on 4/4/2024. Originally posted 7/1/2021. “If it isn’t broken, don’t fix it.” We all know the saying that says if something isn’t wrong, we need not take action. The message can sometimes be great advice, however when it comes to technology, outdated hardware or software can create liabilities, inefficiencies and unnecessary expenses. Simply put — clinging to old, sometimes clunky technology can end up costing more than the price of an upgrade. In this blog, we highlight a handful of pitfalls associated with hanging on to outdated equipment.
Lee Rozeboom, Vice President and Managing Director of Sales at GreatAmerica, and Peter Kujawa, Vice President and General Manager of Service Leadership, Inc.®, a ConnectWise solution hosted the third and final of a 2023 series of webinars discussing best practices for technology service providers (TSPs) and specifically what to do in Q4 to prepare for a successful new year.
Managed Service Providers (MSPs) face a competitive landscape in 2023 that continues to evolve due to technological advancements and changing client needs. To stand out from the competition, MSPs need to adopt innovative strategies that focus on delivering exceptional value, building strong client relationships, and staying ahead of industry trends.
Lee Rozeboom, Vice President and Managing Director of Sales at GreatAmerica, and Peter Kujawa, Vice President of Service Leadership, Inc.®, a ConnectWise solution hosted the first of a series of three webinars discussing why the mid-year point (Q3) is an important time for solution providers – and how solution providers can get the most out of this critical time.
