Aims to Lower Administrative Expenses, Differentiate and Enhance Customer Retention
(Cedar Rapids, IA) – GreatAmerica Financial Services Corporation launched a new offering, 1nVOICE™ (pronounced one in voice), to lower administrative expenses, increase customer satisfaction and differentiate office technology providers through simplified invoicing and billing. The systematic process is free to GreatAmerica customers and is a comprehensive solution that collects various billable charges and provides a singular monthly invoice by leveraging technology integrations. This process seeks to reduce human error and administrative tasks and focuses on ease-of-use for both providers and their customers.
“Our technology solution providers are looking for ways to increase their operational efficiency and differentiate to win new business while keeping valued current customers satisfied,” said Jennie Fisher, Senior Vice President and General Manager, GreatAmerica Financial Services, Office Equipment Group, “The launch of 1nVOICE™ illustrates our investment in the technology and processes they need to succeed.”As technology solution providers expand revenue streams by adding new solutions and services, the invoice to their customer becomes more complex. 1nVOICE™ was designed to help simplify not only the invoice itself, but the process surrounding it.
Office technology dealers interested in learning more can visit https://www.greatamerica.com/1nvoice to review free resources, including an instructional video, a white paper to educate staff as well as a Billing and Invoicing Checklist to help identify gaps and areas of opportunity in the invoicing process.